Refund Policy

At Aurco Store, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your product, we offer a straightforward refund policy to ensure a smooth and hassle-free return process.

1. Eligibility for Refunds

• Items must be returned within 30 days of purchase.
• Products should be unused, in their original packaging, and in the same condition as when you received them.
• Certain items, such as perishable goods, personal care items, or customized products, may not be eligible for refunds.

2. How to Request a Refund

• Contact our Customer Support Team at [customer support email] with your order number and reason for return.
• Once approved, we will provide instructions for returning the item.

3. Processing Your Refund

• After we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within 5-10 business days. Funds will be credited to your original payment method.

4. Return Shipping Costs

• Customers are responsible for return shipping costs, except in cases of defective or incorrect items, where we’ll cover the shipping charges.

5. Non-Refundable Items

• Gift cards, final sale items, and certain personal care products cannot be returned for a refund.

Thank you for shopping with Aurco Store! We’re here to help, so please feel free to reach out with any questions or concerns regarding your return or refund.